Why supplier payment timing matters more than agencies think
Travel suppliers — hotels, DMCs, transport companies — extend better rates and priority allocation to agencies that pay reliably and on time. A pattern of late payments doesn't just risk late fees; over time it quietly costs an agency its best negotiated rates, because suppliers protect their good terms for partners they trust to pay promptly.
Most late payments aren't a cash problem — they're a process problem. The purchase order simply wasn't raised when the booking was confirmed, so it sat unrecorded until someone noticed the supplier invoice sitting unpaid.
Where the delay actually starts
In a manual process, a purchase order is a second task someone has to remember to do after confirming a booking with a customer. Under normal workload it gets done; during a busy season, it's exactly the kind of "I'll do it later" task that slips.
Removing the manual step
The fix is structural: make the purchase order a byproduct of confirming the booking, not a separate task. If the system raises it automatically the moment a booking is confirmed, there's no window where it can be forgotten.
How Muhasib automates it
Confirming a booking in Muhasib automatically raises the supplier purchase order alongside the customer sales order, so supplier payments are tracked from the moment a booking exists — not from whenever someone gets around to entering it.