Question 1

What is double-entry accounting?

Accepted Answer

Double-entry accounting records every transaction as both a debit and a credit. This ensures the accounting equation (Assets = Liabilities + Equity) always balances, providing an automatic error-checking mechanism.

Question 2

How does UAE VAT work for businesses?

Accepted Answer

UAE VAT is a 5% tax on the supply of most goods and services. VAT-registered businesses (TRN required) collect VAT from customers and pay input VAT to suppliers. Net VAT (output minus input) is filed and paid to the FTA quarterly.

Question 3

What is a trial balance?

Accepted Answer

A trial balance lists all accounts with their debit or credit balances at a specific date. The total debits should equal total credits — confirming the ledger is in balance before preparing financial statements.

Question 4

What is the difference between cash and accrual accounting?

Accepted Answer

Cash accounting records income and expenses when cash moves. Accrual accounting records them when the transaction occurs (e.g., when an invoice is raised or a bill received), giving a more accurate picture of financial position.

Question 5

What financial reports does Muhasib produce?

Accepted Answer

Muhasib produces P&L, balance sheet, cash flow, trial balance, general ledger, partner ledger, aged receivables/payables, and all tax reports including UAE VAT return, GSTR-1, and GSTR-3B.

Question 6

What is ERP software?

Accepted Answer

Enterprise Resource Planning (ERP) software integrates all core business processes — accounting, inventory, sales, purchasing, HR, and CRM — into one connected system, eliminating data silos and manual re-entry.

Question 7

How long does ERP implementation take?

Accepted Answer

Muhasib can be set up in one day for most businesses. Unlike traditional ERP, there is no server installation, custom coding, or months-long implementation project.

Question 8

What is cloud ERP?

Accepted Answer

Cloud ERP is hosted on the internet rather than your own servers. You access it via a web browser from any device, anywhere. Cloud ERP eliminates IT infrastructure costs, provides automatic updates, and includes built-in backups.

Question 9

How does Muhasib protect my business data?

Accepted Answer

Muhasib uses industry-standard encryption (TLS/HTTPS) for all data in transit, encrypted database storage, regular automated backups, and role-based access control to prevent unauthorised access.

Question 10

Can Muhasib replace multiple separate tools?

Accepted Answer

Yes. Muhasib replaces your accounting software, invoice tool, inventory system, CRM, dispatch tool, and file manager — all with one connected platform and one monthly subscription.

Question 11

Who needs to register for UAE VAT?

Accepted Answer

Businesses with taxable supplies above AED 375,000 per year must register for VAT. Voluntary registration is available above AED 187,500.

Question 12

What is a UAE Tax Registration Number (TRN)?

Accepted Answer

A TRN is a 15-digit number issued by the UAE Federal Tax Authority (FTA) to VAT-registered businesses. It must appear on all tax invoices issued.

Question 13

What is the UAE VAT rate?

Accepted Answer

The standard UAE VAT rate is 5% on taxable supplies. Some supplies are zero-rated (0%) including exports and international transport. Some are exempt including bare land and local passenger transport.

Question 14

How often do I file a UAE VAT return?

Accepted Answer

Most businesses file VAT returns quarterly. Some large businesses may be required to file monthly.

Question 15

Is Muhasib cloud-based?

Accepted Answer

Yes. Muhasib is a cloud-based SaaS platform — accessible from any browser, any device, anywhere in the world.

Question 16

Does Muhasib support multiple users?

Accepted Answer

Yes. Add unlimited users with role-based access control. Assign roles like cashier, accountant, manager, or warehouse — each with specific permissions.

Question 17

Can I use Muhasib on mobile?

Accepted Answer

Yes. Muhasib is fully responsive and works on smartphones and tablets via your mobile browser.

Question 18

Does Muhasib have a free trial?

Accepted Answer

Muhasib does not offer a free trial. Contact our team for a guided demo — every plan is a flat AED 9,999/year with 10 users included, so you can start with full access straight away.

Question 19

What support does Muhasib provide?

Accepted Answer

All plans include email and phone support. Annual plans include a dedicated onboarding session and priority support.

Question 20

Can I import my existing data into Muhasib?

Accepted Answer

Yes. Import contacts, products, opening balances, and historical data during onboarding. Our team assists with data migration.

Question 21

How much does Muhasib cost?

Accepted Answer

Muhasib is a flat AED 9,999 per year that includes 10 users. Each additional user beyond 10 is AED 49 per month (AED 588 per year), billed annually. All modules are included — no per-module fees.

Question 22

How is Muhasib billed?

Accepted Answer

Muhasib is billed annually in USD — a flat AED 9,999/year for 10 users, plus AED 49/month per additional user (AED 588/year each), billed annually. When you add users from the admin panel, you get 14 days to settle the extra payment.

Question 23

Are there any hidden fees?

Accepted Answer

No. One flat subscription includes all modules, unlimited users, and all updates. No setup fees, no per-module charges.

Question 24

Can I cancel my subscription?

Accepted Answer

Monthly plans can be cancelled at any time. Annual plan refunds are subject to our refund policy — contact support for details.

Answers to every question

Accounting & Finance

ERP & Software

UAE VAT

Muhasib Platform

Pricing & Subscription

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