Dispatch & Delivery

From Warehouse to Customer Door — Every Step Tracked

Assign drivers to deliveries, track shipment status, capture digital proof of delivery, and close the loop automatically back to invoicing and accounts.

The problem

Delivery Operations Without Visibility

Dispatched orders tracked on paper or WhatsApp with no real-time visibility.

No proof of delivery — disputes with customers about whether goods were received.

Driver assignment is manual and inconsistent, causing delays and missed windows.

Delivery status not linked to invoicing — collecting payment is disconnected from delivery.

Capabilities

Everything you need, built in

Every feature included in your subscription — no add-ons, no hidden costs.

Dispatch Console

Create and manage delivery orders from a central dispatch console linked to sales orders.

Driver Assignment

Assign deliveries to drivers with route details, delivery windows, and contact information.

Shipment Tracking

Track delivery status: Pending → Assigned → In Transit → Delivered/Failed.

Proof of Delivery

Capture digital signature or photo confirmation at delivery point — accessible instantly in system.

Delivery Notes

Auto-generate delivery notes from sales orders — printable and PDF. Include product details and quantities.

Failed Delivery Workflow

Log failed delivery reasons, reschedule, and notify customer automatically.

Outcomes

The business impact

01

Zero Delivery Disputes

Digital proof of delivery with timestamp and signature eliminates customer disputes.

02

Faster Invoice Collection

Delivery confirmation triggers automatic invoice delivery — shorten the cash collection cycle.

03

Driver Accountability

Every delivery is tracked and assigned — drivers are accountable for completion.

Who it's for

Who uses this module?

Trading Companies

Manage B2B bulk deliveries with delivery notes, driver assignment, and POD capture.

E-Commerce

Track last-mile delivery status and reduce failed delivery rates with automated rescheduling.

FMCG Distributors

Route multiple deliveries per driver with optimised sequencing and status tracking.

Questions

Frequently asked questions

Still unsure about something? Talk to a specialist.

Yes. Send customers an automated tracking link to follow their delivery status in real time.

Ready to simplify your business?

Start your subscription today — all modules included, no hidden fees, set up in under an hour.

How can we help?

Pick a starting point. A specialist can walk your team through Muhasib on your own data.