Technology & Digital Services
ERP software built for it services.
A general IT services business (software development, consulting, systems integration) — operationally close to IT Services and Support but broader, potentially including project-based development work (projects) alongside ticketed support…
How it works
The business model
Delivers IT services spanning both project-based work (custom software development, systems implementation, billed as project fee/milestones) and ongoing support (ticketed helpdesk/maintenance, billed per-ticket/hourly/retainer) — a combination of the Accounting/Auditing Firms' project-engagement pattern and IT Services and Support's ticketed pattern.
What you get
Modules included
Everything a it services business needs, in one subscription.
Visibility
Reports and dashboards
See how the business is doing without waiting on anyone.
Reports
- Combines IT Services and Support §11 (SLA Compliance, Ticket Volume) with Accounting/Auditing Firms §11 (Project Profitability, Staff Utilization)
Dashboard widgets
- Open Tickets
- Active Projects
- Staff Utilization
- Revenue MTD (Support vs. Project split)
Built for reality
What Muhasib handles
The situations that break generic software are designed in from day one.
Combines edge cases from both IT Services and Support §16 and Accounting/Auditing Firms §16 (SLA breach, project scope creep, staff over-allocation across both ticket and project w
Built for your business. Ready in under an hour.
Subscribe today and get your it services business fully set up on Muhasib — all modules, no hidden fees.