Beauty, Wellness & Personal Care

ERP software built for salons.

Salons are the flagship, full-service hairdressing and beauty business type in Muhasib — haircuts, colour/chemical treatment, blow-dry/styling, nails, threading/waxing, make-up, and retail beauty product sales, delivered by chair-based styl…

Salons illustration

How it works

The business model

Sells: hair services (cut, colour, chemical treatment, blow-dry/styling, keratin), nail services (manicure, pedicure, gel/acrylic), threading/waxing, make-up/bridal packages, prepaid service packages (e.g. "10 blow-dries"), gift vouchers, and retail beauty products (shampoo, styling product, cosmetics) sold as a front-desk add-on.

What you get

Modules included

Everything a salons business needs, in one subscription.

Sales OrdersAppointmentsPOSInventoryHRMSRewards LoyaltyCMS WebsiteEcommerce Storefront

Visibility

Reports and dashboards

See how the business is doing without waiting on anyone.

Reports

  • Stylist Performance / Commission (revenue, service count, commission earned, per stylist and per period) Service Popularity (top/bottom services by count and revenue) Rebooking Rate (% of clients who book a follow-up visit within a configurable window) Package Redemption & Outstanding Balance (deferred revenue liability by package) Gift Voucher Liability Outstanding Retail Upsell Attach Rate (% of service tickets with a retail add-on) Stylist Chair Utilization No-Show / Late-Cancellation Rate

Dashboard widgets

  • Today's appointments (calendar strip, by stylist) Today's revenue: service vs retail split Stylist utilization today (chairs booked vs available) Upcoming appointments needing confirmation Low-stock alert (retail products and consumables) Package/voucher liability outstanding

Built for reality

What Muhasib handles

The situations that break generic software are designed in from day one.

No-show / late cancellation: configurable grace window before auto-flagging No-Show; optional no-show fee charged via a standalone sales_orders line against the client (requires a saved card/deposit policy — Advanced).

Double-booking prevention: hard block at the calendar layer; an override requires Manager permission (rare, e.g. genuine emergency squeeze-in) and is logged.

Walk-in without appointment: handled as an immediate Checked-In booking, not a separate code path.

Package abuse / sharing between clients: package balance is tied to the purchasing client's Contact record; transfer to another client requires an explicit Manager-approved transfer action, logged.

Stylist leaves mid-appointment / reassignment: appointment can be reassigned to another qualified stylist without cancelling; commission split rule (Advanced) if two stylists contributed.

Consumable stock-out mid-service: service can still be completed and billed; consumable line is backfilled/adjusted, does not block checkout.

Related in Beauty, Wellness & Personal Care

Built for your business. Ready in under an hour.

Subscribe today and get your salons business fully set up on Muhasib — all modules, no hidden fees.

How can we help?

Pick a starting point. A specialist can walk your team through Muhasib on your own data.