E-Commerce & Online Business
ERP software built for subscription businesses.
A business selling recurring-billing subscriptions (digital services, subscription boxes, membership content) — uses the subscriptions_billing module for recurring charge automation, distinct from a one-time-purchase e-commerce model.
How it works
The business model
Sells access to a recurring service/product on a subscription basis (monthly/annual), automatically billing the customer each cycle until cancelled. Revenue predictability (MRR/ARR) and churn management are the central business concerns, distinct from one-time transactional sales.
What you get
Modules included
Everything a subscription businesses business needs, in one subscription.
Visibility
Reports and dashboards
See how the business is doing without waiting on anyone.
Reports
- MRR/ARR
- Churn Rate
- Failed Payment Rate
- Subscriber Growth/Cohort Analysis
- Revenue by Plan Tier
Dashboard widgets
- Active Subscribers
- MRR
- Churn This Month
- Failed Payments Requiring Retry
- New Signups Trend
Built for reality
What Muhasib handles
The situations that break generic software are designed in from day one.
Recurring charge fails (retry policy, grace period before service suspension)
subscriber disputes a charge (chargeback handling)
plan change mid-cycle (pro-ration policy)
subscriber requests immediate cancellation vs. end-of-period cancellation
dunning/collections process for repeatedly failed payments
Related in E-Commerce & Online Business
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