Hospitality & Lodging
ERP software built for resorts.
A Resort is a Hotel (see hotels.md, the base design this file inherits from) plus a materially larger on-site amenity/activity program (pools, water sports, excursions, kids' clubs, spa, golf, dive centers) and, commonly, a repeat-guest loy…
How it works
The business model
Everything in hotels.md §3 applies unchanged (room-night sale against Rate Plans, folio-based ancillary billing, settlement at check-out or corporate AR).
What you get
Modules included
Everything a resorts business needs, in one subscription.
Visibility
Reports and dashboards
See how the business is doing without waiting on anyone.
Reports
- All of hotels.md §11 applies unchanged. Additive: Activity/Amenity Utilization
- Activity Revenue by Type
- Membership Tier Distribution
- Membership Renewal Forecast
- Package/All-Inclusive Uptake Rate
Dashboard widgets
- All of hotels.md §12 widgets apply unchanged. Additive: Today's Activity Bookings (kpi)
- Resource Utilization — Activities (half)
- Active Members (kpi)
Built for reality
What Muhasib handles
The situations that break generic software are designed in from day one.
All 10 edge cases in hotels.md §16 apply unchanged. Additive: Edge Case Handling --- --- Activity resource double-booked (guide/equipment) Native appointments conflict-detection bl
wants a room-only refund adjustment Manual folio adjustment (item_type='adjustment') with manager approval
same mechanism as a room-rate change Membership tier discount conflicts with a promotional Rate Plan Configuration rule: best-of (system applies whichever discount is larger) or no
not hardcoded Day-visitor (non-staying guest) books a paid activity appointments booking with no linked hotel_reservations/open folio raises a standalone sales_orders row directly
same as any non-lodging service sale
Related in Hospitality & Lodging
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