Food & Beverage
ERP software built for cloud kitchens.
A kitchen with no public dining room and often no public storefront presence at all beyond delivery-app listings — sometimes operating multiple virtual restaurant "brands" out of one physical kitchen (each brand its own menu/listing on the…
How it works
The business model
Zero dine-in revenue; 100% delivery/pickup, sold through one or more third-party aggregator apps and/or a direct-order website. Multi-brand economics: one kitchen footprint and one ingredient stock pool can run several virtual brands (e.g. "Burger Co", "Wrap House", "Salad Bar" all cooked from the same stations), amortizing rent/labour/equipment cost across brands that individually might not sustain a standalone kitchen.
What you get
Modules included
Everything a cloud kitchens business needs, in one subscription.
Visibility
Reports and dashboards
See how the business is doing without waiting on anyone.
Reports
- Daily Revenue (by channel and by brand) · KOT Performance · Kitchen Performance · Food Cost % (incl. packaging) · Recipe Cost · Best-Selling Items (per brand) · Waste · Void/Discount Analysis · Shift/Day Closing (incl. aggregator remittance reconciliation) · Channel/Commission Analysis (net margin per aggregator vs direct). Table Turnover is omitted entirely — no tables exist to turn
Dashboard widgets
- restaurant.open_orders
- restaurant.kot_pending
- restaurant.top_items (per brand)
- plus cloud-kitchen-specific: orders-by-channel breakdown
- average order-to-rider-handoff time
- aggregator commission trend. restaurant.tables_status omitted (no data to show)
Built for reality
What Muhasib handles
The situations that break generic software are designed in from day one.
86'd items mid-service: an ingredient runs out — must be pulled from *every active channel's menu simultaneously* (aggregator apps + direct website), a materially harder sync problem than a single physical menu board in…
Kitchen delays: same as fast-food, tight SLA windows given delivery-time customer expectations (late food risks a bad aggregator rating, not just an in-person complaint).
Wrong orders: refund/redelivery must be coordinated through the originating aggregator's own dispute process in addition to Muhasib's internal void/comp flow.
Comps/void reasons: same reason-code requirement, with an added "aggregator-mandated refund" reason distinct from an internally-initiated comp.
Delivery-platform order sync failures: an aggregator's webhook/API fails to deliver an order, or delivers it late/duplicated — the single most consequential edge case for this business type.
Multi-brand ingredient contention: two brands' recipes both want the last unit of a shared ingredient at the same time — resolved by the same negative-stock policy as full-service (§17 configuration), but flagged specifi…
Built for your business. Ready in under an hour.
Subscribe today and get your cloud kitchens business fully set up on Muhasib — all modules, no hidden fees.