Food & Beverage
ERP software built for fast food restaurants.
Counter-service quick-service restaurant (QSR): the customer orders and pays at the counter (or a kiosk/app) before the food is prepared, receives an order number, and either collects at a pickup counter or is served at a table by a runner.…
How it works
The business model
Pay-first, order-number-driven (vs. restaurants_kot's pay-last, table-driven model) — cash flow and settlement happen at order time, not at the end of a dining session. High volume, low average ticket, thin margins per order — throughput (orders/hour) matters more than table turnover. Menu is narrower and more standardized than full-service, with heavy combo/set-meal bundling — recipe complexity is lower per item but volume per recipe is much higher.
What you get
Modules included
Everything a fast food restaurants business needs, in one subscription.
Visibility
Reports and dashboards
See how the business is doing without waiting on anyone.
Reports
- Daily Revenue · KOT Performance (order-to-ready time, the primary QSR speed metric) · Kitchen Performance · Food Cost % · Recipe Cost (incl. batch-component costing) · Best-Selling Items (combo attach-rate) · Waste · Void/Discount Analysis · Shift Closing · Sales by Order Type (counter/drive-thru/delivery mix). Table Turnover is de-emphasized/omitted for pure-counter tenants (no assigned tables to turn)
Dashboard widgets
- Same widget set as restaurants_kot §12
- with restaurant.tables_status optional (hidden entirely for counter-only tenants per §5's rule that unused Business-Specific screens don't render) and an added emphasis on order-to-serve time as the headline speed KPI
Built for reality
What Muhasib handles
The situations that break generic software are designed in from day one.
86'd items mid-service: same as full-service, but higher urgency given order volume — item must be pulled from the counter/kiosk menu instantly.
Kitchen delays: line backing up during peak hours (lunch rush) — Kitchen Performance report and delay alerts (§13) are tuned to much tighter SLA windows (minutes, not tens of minutes).
Wrong orders: since payment precedes prep, a wrong/refused order requires a refund/void-after-payment flow rather than a simple pre-payment line void — must route through approvals if above threshold.
Comps/void reasons: same reason-code requirement as full-service.
Order-ahead orders arriving early/late relative to pickup slot: flagged on Kitchen Display with a target-ready time distinct from walk-in orders.
Related in Food & Beverage
Built for your business. Ready in under an hour.
Subscribe today and get your fast food restaurants business fully set up on Muhasib — all modules, no hidden fees.