Professional & Business Services

ERP software built for business setup and typing centers.

A Business Setup and Typing Centre helps individuals and small companies complete government paperwork: company incorporation/trade-licence applications, visa/labour-card typing, attestation of documents, Emirates ID/civil ID processing (or…

Business Setup and Typing Centers illustration

How it works

The business model

Revenue streams: Service/typing fee per document or application (fixed price list), government fee pass-through (collected from customer, remitted to government portal — a pass-through liability, not revenue), express/rush surcharges, bundled packages (e.g. "New Trade Licence Package" combining several individual services). Customer types: Walk-in individuals, small business owners, corporate clients with recurring bulk document needs (e.g. an HR department sending a batch of visa renewals monthly).

What you get

Modules included

Everything a business setup and typing centers business needs, in one subscription.

Sales OrdersCRMProjectsService DeskContactsAccountingApprovalsDocuments

Visibility

Reports and dashboards

See how the business is doing without waiting on anyone.

Reports

  • Service Volume by Type
  • Turnaround Time (submission to delivery)
  • Revenue by Service Category (service fee only, excluding pass-through)
  • Government Fee Reconciliation (collected vs remitted)
  • Rejected/Resubmitted Application Rate
  • Corporate Account Volume
  • Agent Productivity

Dashboard widgets

  • Today's Requests
  • Requests Pending Government Response
  • Requests Ready for Collection
  • Government Fee Float Balance
  • Turnaround Time (rolling 7-day average)
  • Top Services by Volume

Built for reality

What Muhasib handles

The situations that break generic software are designed in from day one.

Government fee changes between quote and submission -> requires a change-order/price adjustment on the Sales Order before final submission; customer must be informed and re-confirm.

Customer abandons a partially-submitted application -> order held in a "Pending Customer Response" status; government fee already remitted is not refundable, flagged clearly in the price list/terms.

Application permanently rejected (not just returned for correction) -> service fee may be partially refundable per policy, government fee usually is not; both must be handled as distinct credit-note lines, not a blanket…

Corporate client's credit terms exceeded (unpaid batch invoice) -> new requests blocked pending payment, handled via standard contacts credit-hold mechanism.

Peak season backlog (e.g. visa renewal deadline rush) -> turnaround-time reporting and Dashboard alerts help surface capacity strain; no dedicated queueing/dispatch module is needed at this business type's transaction vo…

Built for your business. Ready in under an hour.

Subscribe today and get your business setup and typing centers business fully set up on Muhasib — all modules, no hidden fees.

How can we help?

Pick a starting point. A specialist can walk your team through Muhasib on your own data.