Retail & General Trading
ERP software built for supermarket.
A larger, departmentalized self-service retail store — groceries plus fresh meat/seafood counters, bakery, general merchandise, household goods, and toiletries — typically single large-format branch or a small regional chain.
How it works
The business model
Supermarkets buy from a broader supplier base than a grocery — national FMCG distributors, direct-from-producer fresh meat/produce contracts, and imported general-merchandise wholesalers — often with rebates, listing fees, and promotional co-funding agreements. They sell to walk-in consumers across multiple checkout lanes at fixed shelf pricing with frequent promotional cycles (weekly flyers, seasonal campaigns).
What you get
Modules included
Everything a supermarket business needs, in one subscription.
Visibility
Reports and dashboards
See how the business is doing without waiting on anyone.
Reports
- Sales by Department/Item/Lane/Cashier
- Shrinkage by Department
- Promo Performance & Rebate Reconciliation
- Stock Valuation by Department
- Expiry Report
- Fast/Slow Moving Items
- Reorder Report
- Cycle Count Variance
Dashboard widgets
- Store-wide: Today's Sales by Department
- Lane Status
- Low Stock
- Expiry Alerts
- Shrinkage This Period
- Active Promotions
- Top SKUs. Regional/Owner view (multi-branch): branch comparison scorecard
Built for reality
What Muhasib handles
The situations that break generic software are designed in from day one.
Cross-department promotion ("spend $50 across the store, get $5 off") — discount engine must evaluate the whole basket, not a single department.
Counter-prepared item (e.g. custom-cut meat) priced by weight determined only at time of sale — cannot be pre-barcoded.
Rebate/listing-fee income from a supplier — must be recognized separately from normal purchase cost, not netted silently against COGS.
Branch-to-branch transfer in transit when a stock count occurs at either branch — count must exclude in-transit quantities from both sides' on-hand.
End-of-day markdown on unsold fresh/bakery stock — needs a distinct "markdown sale" price override that is logged and reported separately from discretionary discounts.
Loyalty card scanned after payment already started — must still be attachable to the transaction before it is finalized.
Related in Retail & General Trading
Built for your business. Ready in under an hour.
Subscribe today and get your supermarket business fully set up on Muhasib — all modules, no hidden fees.