Dubai

Travel Agency Management Software Built for Dubai

Run bookings, supplier payments, commission tracking and FTA VAT from one system — configured for how Dubai travel agencies and DMCs actually operate.

3D illustration of a Dubai skyscraper on a city block, representing Muhasib's presence in the UAE travel trade

Dubai's travel trade runs at a pace most generic software was never built for: same-day visa turnarounds, multi-supplier hotel and airline contracts, walk-in and corporate clients side by side, and a regulatory environment — FTA VAT, DED trade licensing, DTCM reporting — that a spreadsheet or an accounting-only tool simply doesn't understand.

Muhasib is a single cloud platform for Dubai travel agencies, DMCs and tour operators: booking creation, supplier cost tracking, customer invoicing, commission income, and VAT compliance, all connected — so a booking made this morning shows up correctly in this month's VAT return without anyone re-typing it.

60%

Less time spent on invoice prep

100%

Bookings VAT-tagged automatically

Real-time

Profit visibility per booking

The problem

Where things break down today

Bookings tracked in spreadsheets or WhatsApp threads with no single source of truth

Supplier costs (hotels, airlines, transport, visa processing) disconnected from what the customer was invoiced

No real-time view of which bookings are actually profitable after commission and forex

FTA VAT filing done manually at month-end from scattered records

Staff turnover means booking history and customer context walk out the door

The answer

How Muhasib solves it

Built for UAE travel agencies — not adapted from generic software.

Booking-Linked Invoicing

Every customer invoice links to its underlying supplier costs, so gross profit per booking is visible the moment it's confirmed — not reconstructed at month-end.

Multi-Currency Supplier Payments

Pay hotels and airlines in USD, EUR or GBP; Muhasib converts to AED automatically and posts the forex gain or loss to the ledger.

FTA VAT, Applied Automatically

Zero-rated international travel, standard-rated domestic packages, and exempt components are tagged correctly at the point of sale — your VAT return is a report, not a project.

One Record Per Client

Every booking, invoice, WhatsApp thread and lead for a customer lives on one contact profile, so any staff member can pick up where the last one left off.

What you get

Modules included

All modules included in every subscription. No à la carte fees.

Travel BookingsSales & InvoicingAccounts & FinanceCRM PipelineContactsVAT ManagementFinancial Reporting

Why Dubai agencies outgrow generic accounting software

A standard accounting package can raise an invoice and record a payment — but it has no idea what a "booking" is. It can't tell you that this AED 4,200 invoice is actually a Maldives package with AED 2,900 of hotel cost, AED 380 of visa processing, and AED 920 of margin still sitting uncollected from the supplier. That gap is where Dubai agencies lose visibility, and it's exactly what Muhasib's Travel Bookings module closes.

Because bookings, supplier costs and customer invoices share the same record, a manager can open any booking and see its full lifecycle — quote, confirmation, supplier payment status, customer payment status, and margin — without pulling three different reports together by hand.

Built for how Dubai's trade actually gets taxed

UAE VAT treatment for travel services isn't one flat rate: outbound international packages are typically zero-rated, domestic UAE tours are standard-rated at 5%, and certain components (like travel insurance) can be exempt. Getting this wrong on a return is a compliance risk most agencies would rather not carry.

Muhasib applies the correct treatment based on how a service is configured, not on a bookkeeper's memory — so the VAT return that comes out at month-end reflects what was actually booked, consistently, every time.

Questions

Frequently asked questions

Still unsure about something? Talk to a specialist.

Yes. The Travel Bookings module, VAT engine and multi-currency handling are configured for how UAE travel agencies and DMCs actually operate — bookings, supplier payments, commission and FTA VAT in one connected system.

Built for your business. Ready in under an hour.

Subscribe today and get your travel agency fully set up on Muhasib — all modules, no hidden fees.

How can we help?

Pick a starting point. A specialist can walk your team through Muhasib on your own data.