Retail & General Trading
ERP software built for optical stores.
Retailer of eyewear (frames, lenses, contact lenses) combined with eye-testing/prescription service — the prescription/eye-test workflow is why this type requires service_desk (SVC), unlike pure eyewear retail.
How it works
The business model
Two linked flows: (1) eye test/consultation (a bookable service, prescription issued) and (2) eyewear sale fulfilling that prescription (frame + custom-cut lenses, made-to-order turnaround). Repeat customers return periodically for updated prescriptions.
What you get
Modules included
Everything a optical stores business needs, in one subscription.
Visibility
Reports and dashboards
See how the business is doing without waiting on anyone.
Reports
- Eye Tests Conducted
- Prescription-to-Sale Conversion Rate
- Made-to-Order Turnaround Time
- Frame Sales by Brand
- Prescription Review Reminders Due
Dashboard widgets
- Today's Eye Test Bookings
- Orders Awaiting Lens Delivery
- Review-Due Customers This Month
- Sales MTD
Built for reality
What Muhasib handles
The situations that break generic software are designed in from day one.
Lens delivery delayed by outsourced lab
prescription error caught post-order (remake at no charge)
customer wants frame-only (no lenses, walk-out sale via POS)
expired prescription used for reorder (system should flag review-due)
Related in Retail & General Trading
Built for your business. Ready in under an hour.
Subscribe today and get your optical stores business fully set up on Muhasib — all modules, no hidden fees.